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Managing Chaos: Tools to Set Priorities & Make Decisions


Cost: $1300.00   Duration: 2 days


Call us on 1300 362 262 to book.

How to manage more effectively in a constantly changing environment

Learn fast, easy-to-use tools and techniques to manage unproductive confusion and disorder and transform chaos into controllable challenges. This seminar equips you with the most effective tools to plan your day and adjust to shifting priorities and demands—with less stress and greater clarity.

How You Will Benefit

  • Reduce, clarify and eliminate chaos within your control
  • Identify, analyze and determine priority of your workday
  • Use a daily action plan to allocate time and energy
  • Remain focused and act more decisively when priorities shift
  • Become more assertive and strategic in your communication
  • Manage interruptions and conflicts with greater ease
  • Utilize the right tools to balance and manage tough choices

What You Will Cover

  • Define chaos you can control
  • Critical thinking and problem-solving tools to make tough decisions
  • Identify good decision-making considerations
  • Assess problems before rushing to solution
  • Management issues:  planning, workload resources and micromanaging
  • How to manage changing priorities and shifting demands
  • Understand proactive vs. reactive work approach;  time managers vs. priority managers
  • Analyze and negotiate how you spend your time
  • Employ assertive responses in all situations
  • Effectively decline requests from managers, peers and customers
  • People issues:  how to manage different viewpoints and personalities

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Extended Seminar Outline

Seminar #2261

Learning Objectives

  • ·Analyze the Sources and Impact of Workplace Chaos
  • ·Apply Tools Designed to Help Determine Priorities
  • ·Examine New Time Management Strategies and Techniques
  • ·Apply Tools to Help Make Good Decisions Under Pressure
  • ·Select Tools and Techniques to Apply Back on the Job

A Look at Workplace Chaos

  • ·Identify the Sources of Workplace Chaos
  • ·Estimate the Impact of Chaos on Individuals, Teams, and Organizations
  • ·Begin to Develop an Action Plan to Help You Attain Your Top Business Goals By Using Tools to Manage Workplace Chaos

Determining Priorities—The Starting Point

  • ·Identify Why Determining Priorities Is Critical
  • ·Compare a Proactive vs. Reactive Work Approach
  • ·Analyze How You Spend Your Time
  • ·Negotiate to Help Manage Your Time and Requests

Maintaining Focus on Priorities

  • ·Compare Older and Newer Time Management Strategies
  • ·Review a Selective Daily Action Plan
  • ·Describe Three Cures for Illusions About Competing Priorities
  • ·Appy Tools That:
    – Educate Requesters on "Blind Risks" in Their Requests
    – Help Requesters Arrive at Your Door Better Prepared
    – Match Assigned Deadlines with Actual Estimates
    – Track Interruptions

Assertive Communication

  • ·Define Assertive Communication Required to Manage Workplace Challenge and Pressure
  • ·Employ Assertive Responses No Matter How Manipulated or Provoked You Feel
  • ·Decline a Request Successfully, Whether from Your Manager, Your Peers or Your Customers
  • ·Identify Helpful Language

Decision Making Under Pressure

  • ·Determine the Risks of Making Decisions Under Pressure
  • ·Identify Good Decision Making Considerations
  • ·Practice a Fast Focus Analysis Make Your Decision.Weigh It Against Your "Quick Pick"
  • ·Examine the Decision Guide Format Through a Demonstration Case
  • ·Complete the Decision Guide Using Your Own Case

Who Should Attend

Anyone facing shifting priorities, expanding workloads, tight deadlines, organizational restructuring, multiple projects and increased uncertainty.