Coaching Skills for Managers
Cost: $545.00 Duration: 1 day
A training methodology that works.
As well as the standard learning principles of applied adult learning and effective reinforcement through workshop based activity, Drake Training incorporates its own methodology which has been derived from over 23 years of professional development and executive training. The STAR methodology is applied to every Drake Training course; it commences with the identification of existing knowledge, moves on to building skills and techniques and is completed by relating learning to the workplace and committing to behavioural change.
Course Overview
A key role of the manager or leader is that of coach. Effective coaching can bring out the best in your people, improve your organisational efficiency as well as give the coach tremendous personal reward. This course explores the difference between coaching and training as well as the role of the manager as coach. You will be introduced to a wide range of effective coaching techniques and will be given the opportunity to determine which ones suit your particular circumstances
Learning Outcomes
Upon course completion, participants will be able to:
• Identify the difference between coaching and training
• Explain how coaching can be used pro-actively
• Describe the role of manager as coach
• Manage workplace performance
• Give effective feedback
• Delegate effectively
• Manage post coaching activities
• Deal appropriately with people unwilling to be coached
Coaching fundamentals
Coaching versus training
When to coach
Manager as coach
Diagnostic clinic
Performance review and coaching
Key performance management skills
Setting performance objectives
Monitoring performance
The performance review process
The gift of feedback
The Johari Window
Techniques for giving and receiving feedback
Practicing feedback
Effective delegation
Principles of delegation
When is delegation appropriate?
Techniques for effective delegation
Post coaching activities
Resistance to coaching
Planning into action