How to Manage Workplace Conflict
Cost: $66.00
How to Manage Workplace Conflict
Overview
Do you know what to do if faced with conflict? How would you approach the situation? In this course, you will learn effective ways to deal with conflict constructively.
Conflict can be used as a creative opportunity to bring change, to move past personal bias and experience, and to open up new opportunities. Conflict within the workplace is almost unavoidable. It can arise from differences in opinion, varying beliefs, backgrounds, and culture. This course examines the concept of conflict and how it manifests in the workplace. In this course, we learn strategies for dealing with conflict in a productive way and developing skills to be better prepared. This course is ideal for anybody wanting to improve their conflict management skills.
Objectives
By the completion of this course, you should be able to:
- Define what conflict is;
- Identify different types of conflict and how it develops;
- Take the steps to resolve conflict constructively;
- Identify the warning signs of conflict.
Duration
This course will take you up to 1.5 hours to complete.