Introduction to Performance Management
Cost: $66.00
Introduction to Performance Management
Overview
Performance management systems can help to align the activities of staff with the strategies and goals of the organisation. When performance fails below expected standards, it is important to know how to approach this in a constructive way.
Managing the performance of others is an ongoing cycle involving:
- Planning what they are to achieve.
- Helping with their day-to-day activities.
- Reviewing their performance.
- Revising what they are doing.
- Helping them to meet required outcomes.
- Ensuring they develop as people.
This course will provide you with the skills to offer constructive feedback to your staff, utilise problem-solving skills and develop action plans to address sub-standard performance. You will learn how to manage the performance of individuals in teams.
Objectives
On completion of this course, you should be able to:
- Identify performance management outcomes;
- Define performance expectations;
- Measure performance using predetermined criteria;
- Maintain performance using constructive feedback;
- Identify the key characteristics of a good mentor or coach.
Duration
This course will take you up to 1.5 hours (nominal) to complete.