Parramatta - Outlook 2003 Level 1

Cost: $440.00   Duration: 1 day

Prerequisite
Attendance at an Introduction to PC’s course or basic PC skills.

Objectives
To provide a thorough understanding of the introductory concepts and skills that will enable the participant to effectively use Outlook.

Methodology
Group and individual instruction, hands on practical exercises, visual aids, comprehensive course documentation.

At Drake Training, we've made it easier for students to complete their Microsoft applications training by combining all versions into one single session.

Users of the various Microsoft 2000, XP and 2003 applications will find that our courses prepare them to use all three products, which also means that our courses run more frequently since individual versions are not run in isolation. Our Office courses are also aligned to Microsoft Office Specialist certifications.

Content:

The Key Features of Outlook
o What is Microsoft Outlook ?
o The Key Features of Outlook

Starting Outlook
o Starting Microsoft Word
o The Outlook Sections
o Minimising Outlook
o Exiting Outlook

Using E-Mail
o Creating and Sending an E-Mail Message
o Opening an E-Mail Message
o Closing an EMail Message
o Replying to an E-Mail Message
o Forwarding an E-Mail Message
o Deleting an E-Mail Message
o Setting E-Mail Message Options
o Being Notified of E-Mail When Using Other Programs

Additional E-Mail Features
o Working with Attachments
o Marking E-Mail Messages as Read/Unread
o Setting The Message Flag
o Creating Draft E-Mail Messages
o Using Stationery

Using Contacts
o Accessing Contacts
o Creating a New Contact Item
o Other Contact Information
o Creating Similar Contacts
o Editing a Contact Item
o Deleting Contact Items
o Distribution Lists
o Editing a Distribution List
o Deleting a Distribution List

Using the Calendar
o Accessing The Calendar
o Working with Appointments
o Using Reminders
o Working with Recurring
o Appointments
o Creating an Event

Scheduling Meetings
o Scheduling a Meeting and Resources
o Responding to a Meeting Request
o Checking Responses to a Meeting Request
o Proposing a New Meeting Time
o Rescheduling a Meeting
o Cancelling a Meeting

Tasks
o Creating a Task
o Updating a Task
o Marking a Task Complete
o Deleting a Task
o Assigning a Task to Someone Else
o Receiving and Responding to a Task Request

Using Notes
o Creating a Note
o Editing a Note
o Deleting a Note
o Customising Notes

Viewing, Sorting and Printing Outlook Items
o Viewing Outlook Items
o Sorting Outlook Items
o Using The Reading Pane
o Using AutoPreview
o Printing and Print Previewing Items

Working with Folders
o Creating a New Folder
o Moving/Copying Items into a Folder
o Deleting Outlook Items
o Recovering Deleted Items
o Emptying The Deleted Items Folder

Using Categories
o Assigning a Category
o Using Categories to Group Items
o Customising The Master Category List

Using Help
o Getting Help
o The Office Assistant
o Customising The Office Assistant
o Using The Help Program
o Printing a Help Topic
o Using What’s This?