Customer Service and Selling
Cost: $66.00
Customer Service and Selling
Overview
In retail, treating your customer well means ensuring that you develop the best goodwill ambassadors your store could have. This course is a simple step-by-step guide to understanding strategies to exceed customer expectations, deliver quality customer service and increase your store’s sales.
Objectives
Learn about:
- The underlying principles behind retail customer service;
- How to consistently provide exceptional customer service;
- What builds loyalty from your clients;
- Effective communication for the sales professional;
- How to achieve multiple sales.
Duration
This course will take you up to 1.5 hours (nominal) to complete.