How to Communicate Effectively in the Workplace
Cost: $66.00
How to Communicate Effectively in the Workplace
Overview
Effective communication can make the difference between success and failure, and can even determine the degree of success. Communication is any behaviour, verbal or non-verbal, that is perceived by another.
Learn how to consistently obtain the results you are seeking. In this course, you will gain an understanding of both verbal and non-verbal communication and the skills you need to ensure you communicate effectively in all situations.
This course is essential for managers, sales people, and staff across all industry types who wish to improve their communication skills in order to obtain better outcomes in their professional and personal life.
Objectives
At the successful completion of this course, you should be able to understand and explain:
- How words work;
- Different types of word tones;
- How to structure and format documents to enhance effectiveness;
- Non-verbal factors that play an important part in the total impact of any given message;
- How personal space, time, dress/appearance, and body language impact communication.
Duration
This course will take you up to 1.5 hours (nominal) to complete.